installed jira and confluence server stopped

Not forcing customers you already screwed over to then spend more time chasing a refund is not only the right thing to do, it's also good business. How people view your brand is immensely important. This is service segmentation that seems like a no-brainer to a clueless MBA, but actually matters in the long run. It doesn't show up on the earnings report as a line item. And I definitely would not have driven 20 miles out of my way to return to that shop in the future years.īeing cynical about this stuff will hurt your brand. Nor would I have told a dozen people over the years to take their cars there. But I sure as hell wouldn't have remembered the experience so clearly.

He could have told me, '$123.98' and I would have paid it. The shop could very easily have charged me 1 hour of labor at their standard rate, maybe $75 or so. You want me to show you how to do it yourself next time?' When I asked him how much I owed, he laughed at me and said, 'For that? Not worth writing it up. Just needed to be scootched up a bit and it was probably good for another 30k miles. I talked to the owner who told be it was an adjustment on the cable. I figured it would be several hundred dollars for a new clutch, and I'd have to borrow money or something to get it done. I took that truck to a shop within walking distance of my job.Ģ hours later I walked back to see what they found. I was 16 years old, making $50 a week and had very little in savings. 25 years ago the clutch in my beater truck was slipping.

Installed jira and confluence server stopped